1. KB0000001: miscellaneous Windows issues

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Usecase: you are having unknown issues with Windows.
You can try to fix the issues by running a system file check. Below are the steps to follow.


Open Powershell (Admin) or Command Prompt (Admin)

Right click on the start button.
In older versions of Windows 10 it will say Command Prompt (Admin).
In newer builds of Windows 10 it will say Powershell (Admin).

Select accordingly by left-clicking on it:



Click yes, if “User Account Control” asks you if want to allow this app to make changes to your device.


This window will open:



Typ in “sfc /scannow” and press Enter:



It starts scanning the system files:



If the scan doesn’t seem to be continuing, it could be that it’s the windows that’s not refreshing.
In that case maximize or minimize the window. It should jump a certain percentage.
If not, the computer is freezing or crashing. Please wait or restart the scan.


After the scan, the result should be something like this:



If it doesn’t say that, but it says something like the error below, please follow the instructions below the screenshot:



Following commands can be used for this (see instructions below):

1) dism /online /cleanup-image /scanhealth
2) dism /online /cleanup-image /restorehealth
3) sfc /scannow
4) chkdsk /scan (if sfc /scannow still isn’t repairing the issue)


Step by step it goes something like this:

Type “dism /online /cleanup-image /scanhealth” to scan for issues with the component store:



If the command has found repairable issues it will say this:



Next type “dism /online /cleanup-image /restorehealth” to repair the issues:


If the restore has been successful, it should say something like this:



Now retry the “sfc /scannow”-command:



You should now see that sfc was able to repair the found issues:



If the problem persists, please see if the drives are faulty by running the “chkdsk /scan”-command.
Or a more extensive “chkdsk /r”-command.
This will ask you to scan the machine when your Windows restarts, please enter “y” and reboot.

If the problem is still not fixed after this, something more problematic is going on.
Please contact us if this would be the case.

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